1. Policy Overview

At Solv Languages OÜ, we are committed to providing high-quality language learning services. Our refund policy is designed to protect both our customers and our business.

2. Language Coaching Programs

Refund Policy Terms

All sales for language coaching programs are final.

No refunds will be issued for:

Personal dissatisfaction with learning progress

Failure to attend scheduled sessions

Personal circumstances preventing program completion

Exceptional Refund Conditions

A full refund will ONLY be issued in the following circumstances:

Solv Languages OÜ fails to provide:

Scheduled coaching sessions

Access to purchased digital learning materials

Promised course resources

Technical issues preventing access to paid services that cannot be resolved within 48 hours

3. Refund Request Process

All refund requests must be submitted via email to contact@solvlanguages.com

Requests will be reviewed on a case-by-case basis

Refund decisions are at the sole discretion of Solv Languages OÜ

4. Pre-Purchase Considerations

We strongly recommend potential clients:

Review program details thoroughly

Attend initial consultation calls

Ask questions before purchasing

These steps help ensure program suitability and minimize potential dissatisfaction

5. Enrollment Commitment

By purchasing a program, you acknowledge:

The non-refundable nature of the services

Your commitment to the language learning process

Understanding of the program's terms and conditions

6. Alternative Options

If you cannot complete a program, we may offer:

Program credit

Session rescheduling

Partial program transfer (at company discretion)

7. Contact Information

For any questions about this Refund Policy:

Email: contact@solvlanguages.com

Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia

Last Updated: 2025.03.28

By purchasing our services, you agree to these Refund Policy terms.